|
According to Minnesota law your insurance company must allow you to choose where you want to take your vehicle for auto glass replacement or repair. If your insurance company pressures you to use a particular vendor they are violating Minnesota law! This includes any threats that you will be (or "may" be) required to pay any difference between what your vendor of choice charges and what your insurance company is willing to pay. Other than deductibles, Jay's Auto Glass Clinic will never charge you, the customer, for services that are the responsibility of the insurance company to pay.
If you feel your insurance company has attempted to steer you toward using an auto glass company that you did not intend to, or preferred not to use, please take a few minutes to fill out our Steering Report Form below. The Minnesota Dep't Commerce has requested that we collect these forms for them, and forward for their use. You will not be engaged in any litigation or repercussions. Your example may help in the elimination of this illegal practice. Thank you! (go here for exact "anti-steering" language in 72A.201, Minnesota Statutes 2006).
html forms
72A.201, Minnesota Statutes 2006
Copyright © 2006 by the Office of Revisor of Statutes, State of Minnesota.
72A.201 REGULATION OF CLAIMS PRACTICES.
Subd. 6. Standards for automobile insurance claims handling, settlement offers, and
agreements. ...the following acts by an insurer, adjuster, or a self-insured or self-insurance administrator constitute unfair settlement practices:
[starting with section 7]
(7) ...At the time a claim is reported, the insurer must
provide the following advisory to the insured or claimant:
“You have the legal right to choose a repair shop to fix your vehicle. Your policy will cover
the reasonable costs of repairing your vehicle to its pre-accident condition no matter where you
have repairs made. Have you selected a repair shop or would you like a referral?”
After an insured has indicated that the insured has selected a repair shop, the insurer must
cease all efforts to influence the insured's or claimant's choice of repair shop;
[continuing with section 14]
(14) if an automobile policy provides for the adjustment or settlement of an automobile loss
due to damaged window glass, failing to provide payment to the insured's chosen vendor... before recommending a vendor,
the insurer shall offer its insured the opportunity to choose the vendor. If the insurer recommends
a vendor, the insurer must also provide the following advisory:
“Minnesota law gives you the right to go to any glass vendor you choose, and prohibits
me from pressuring you to choose a particular vendor.”;
(15) requiring that the repair or replacement of motor vehicle glass and related products and
services be made in a particular place or shop or by a particular entity, or by otherwise limiting the
ability of the insured to select the place, shop, or entity to repair or replace the motor vehicle glass
and related products and services; or
(16) engaging in any act or practice of intimidation, coercion, threat, incentive, or inducement
for or against an insured to use a particular company or location to provide the motor vehicle
glass repair or replacement services or products.
Click on liink below to see complete document:
72A.201, Minnesota Statutes 2006
| 
